![]() Navigate toĬonfiguration > Advanced Settings > Platform AccessĬonfiguration > Network > Basic Settings > TCP/IP. ![]() Enable the Hik-Connect on Platform AccessĬonnection fails on Hik-Connect is because the Hik-Connect server is not enabled to begin with.How to fix the Hik-Connect connection failed error Hik-Connect connection failed issue is caused either by an incorrect network configuration of the device, incorrect port forwarding or a poor network connection. Hik-Connect is an app made and maintained by Hikvision that is used to remotely see the security camera on the phone.Īdditionally you can playback, backup and perform other operations. ![]() Hik-Connect to display a connection failed error when you try to see the camera on the app. In this article i will focus on the various problems that might lead to the Hik-Connect connection failed issues and how fix.
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